Privacy Policy
Updated: 29 September 2026. This notice concerns the Canadian section of WinnerOnline. For privacy questions, access requests or complaints, contact [email protected].
Information you provide
If you email us, we receive your email address, message and any name or attachments you choose to provide. We use enquiry information to respond, investigate reported website problems and handle privacy concerns. Please send only information relevant to the enquiry, without passwords, identity documents or payment-card details.
Website operation and measurement
Delivering and securing a website involves technical information such as connection details, requested pages and error or security events. Hosting and security services may process this information as part of operating the website.
The site includes Cloudflare Web Analytics. Cloudflare describes this as website usage and performance measurement without cookies, local storage or visitor fingerprinting for its analytics. This is distinct from advertising or behavioural tracking. See Cloudflare’s explanation. This description applies to that service, not every hosting or security function.
Consent and choices
Where consent is required, it should relate to clear, understandable purposes. Reading a privacy notice is not blanket permission for unrelated uses. You can contact us about your choices or withdrawal of consent; applicable legal or contractual restrictions and the consequences of withdrawal depend on the circumstances. Sending an enquiry does not itself subscribe you to marketing.
Browser settings let you inspect, block or delete cookies. Some website functions may rely on storage or access to device information. Contact us about a specific technology or privacy concern.
Service providers and external links
Hosting, security, technical-support and email-service providers may handle information needed to deliver their services. Disclosure may also be necessary to comply with applicable law or a valid legal process. External websites have their own privacy notices; read those before supplying information to them.
Retention and security
Information should be retained only as long as needed for its purpose and applicable obligations. Relevant considerations include whether an enquiry has been resolved, whether follow-up is needed and whether records are needed for a complaint or legal requirement. Ask us for details of retention relating to your information.
The site uses HTTPS. No internet transmission or storage system is completely secure. Report a suspected privacy issue using the contact above without including unnecessary sensitive information.
Processing locations
A Canadian page address does not establish that all information is stored or processed in Canada. Locations depend on the service providers involved. Contact us for information about providers, processing locations and protections relevant to your information.
Access, correction and complaints
Where applicable, Canadian privacy law provides rights to request access to personal information and challenge its accuracy. Under PIPEDA, the usual access-response period is 30 days, with permitted extensions and exceptions. See the Office of the Privacy Commissioner of Canada’s access guidance.
You can also ask about deletion or withdrawal of consent. These are subject to applicable requirements and are not an unconditional right to erase every record. Federal and provincial privacy rules can apply differently according to the organization and activity; this notice does not claim that Ontario’s public-sector privacy law automatically applies to this website.
Raise a concern with WinnerOnline at [email protected]. You can also contact the Office of the Privacy Commissioner of Canada or the relevant provincial privacy commissioner about matters within their jurisdiction.
Audience and updates
WinnerOnline is intended for adults. Contact us if you believe a child has supplied personal information. Material updates will be reflected on this page. See also Contact Us and our Terms and Conditions.
Frequently asked questions
How do I raise a privacy enquiry?
Email [email protected] with your question or request.
What happens when I email WinnerOnline?
We receive your address, message and any details you supply so we can handle the enquiry.
Does Cloudflare Web Analytics use tracking cookies?
Cloudflare states that its Web Analytics does not use cookies or local storage for usage metrics, or fingerprint visitors for analytics.
Can I request access to my information?
Where the applicable privacy law provides that right, you can request access and challenge inaccurate information.
Is the access deadline always 30 days?
Thirty days is the usual PIPEDA access-response period, but permitted extensions, exceptions and different applicable laws can affect it.
Does the Canadian section prove that data stays in Canada?
No. Processing locations depend on the providers and arrangements involved.
Can I ask for deletion or withdraw consent?
You can make a request. Applicable legal or contractual restrictions and retention requirements can affect the outcome.
Where can I complain?
Contact WinnerOnline or the federal or provincial privacy commissioner responsible for the matter.
Explore the full section: Canada information hub.
