Contact WinnerOnline
Contact WinnerOnline about its New Zealand guides, website errors, editorial corrections and business enquiries.
Email contacts
- General questions and feedback: [email protected]
- Business and media enquiries: [email protected]
Report an error or broken link
Include the page URL, the statement or link concerned, and a reliable source where possible. For a display issue, describe the device and browser you were using. Avoid sending passwords, identity documents or payment-card details.
Read About WinnerOnline and our editorial methodology for the site’s role and evidence standards. The Privacy Policy describes its stated information-handling practices.
Third-party accounts and payments
WinnerOnline is an information website. It cannot access your account with another provider or release a withdrawal. Contact that provider through its official support and complaints channels. For current regulatory information, consult DIA’s information for online casino customers.
Gambling support
For free, confidential support in New Zealand, contact Gambling Helpline on 0800 654 655 or text 8006. You do not need to wait for a WinnerOnline email response. Our Responsible Gambling page links to further resources.
Frequently asked questions
How can I contact WinnerOnline NZ?
For general questions and feedback, email [email protected]. For business or media enquiries, use [email protected].
How do I report an error in a guide?
Send the page URL, the statement you believe is wrong and a reliable supporting source. This makes a correction request easier to assess.
Can WinnerOnline access my account with another provider?
No. Direct account, deposit or withdrawal questions to the relevant provider through its official support channels. Do not send your password to WinnerOnline.
Does an operator listing guarantee its legal status?
No. Check current regulator information for the particular service. A listing or an overseas licence is not a substitute for verifying the applicable New Zealand requirements.
Who handles privacy questions?
The Privacy Policy lists [email protected] as the contact for information-handling questions.
Where can I get support for gambling concerns in New Zealand?
Contact Gambling Helpline on 0800 654 655 or text 8006. You can seek support for your own gambling or concerns about someone else.
