Contact WinnerOnline
We’re here to help the Aussie gaming community with any questions, feedback, or partnership inquiries.
Reach Out to Us
General Support: [email protected]
Partnerships: [email protected]
Response Time: We typically respond to all inquiries within 24 hours (Monday–Friday).
Why Get in Touch?
Expert Insights: Ask us about Australian gambling regulations or site safety. Site Reviews: Suggest a platform you’d like us to investigate and review. Technical Help: Report any issues you’re experiencing on our site.
Responsible Gambling
WinnerOnline is committed to safe play. If you or someone you know is struggling with gambling, please contact Gambling Help Online at 1800 858 858 for free and confidential support 24/7.
Frequently asked questions
How do I contact WinnerOnline for general questions?
The general support address listed on this page is [email protected]. Include the relevant page URL and a clear description of your question.
Where should partnership enquiries be sent?
The listed partnership contact is [email protected]. Describe the organisation and purpose of the enquiry.
What response time does WinnerOnline publish?
This page states a typical response time of 24 hours from Monday to Friday. That is a stated service target, not a guarantee of an immediate reply.
How can I report an error or broken page?
Send the affected URL, the text or feature involved, and what you expected to see to the general support address. This helps identify the issue accurately.
Who handles questions about privacy or the site’s terms?
The Privacy Policy lists [email protected]. The Terms and Conditions list [email protected] for questions about those terms.
Where can I get immediate support for gambling concerns?
Call 1800 858 858 or visit Gambling Help Online for free, confidential support available 24/7 in Australia. You do not need to wait for a WinnerOnline email response.
Read About WinnerOnline AU and our editorial methodology for information about the site, evidence standards and reporting corrections.
