Contact WinnerOnline

For questions about this website, corrections or technical problems, email [email protected].

Reporting an error

Please include the page address, the wording or feature causing concern, and any reliable source that supports a correction. For changing facts, include the date the source was checked. A screenshot can help explain a display problem, but remove personal details first.

What WinnerOnline can help with

We can receive feedback about our own pages. WinnerOnline is not a gambling operator and cannot access another company’s account records, reverse transactions, release withdrawals or impose self-exclusion on a third-party account.

Complaints about a gambling business

Contact the business directly and follow its complaints procedure. For services regulated by the Gambling Commission, consult its official complaints guidance. The appropriate dispute-resolution service depends on the business and complaint; one named provider does not cover every dispute.

Privacy enquiries

You can send a privacy enquiry to the same published contact address. Describe the request without including passwords or full payment-card details. See our Privacy Policy.

Support for gambling harm

WinnerOnline is not a counselling or emergency service. Visit GamCare for confidential gambling support, or read our support page.

Questions about disclosures

For questions about a disclosure or the basis of a published claim, include the page address and relevant wording. See our Affiliate Disclosure for an explanation of commercial transparency.